Registration Information & Procedures

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IMPORTANT MESSAGE: Please give each page up to 60 seconds to load as you go through the registration process. We apologize for inconvenience and appreciate your patience.

 

Printable Program Registration Form & Hold Harmless Agreement

 

How to Register

If you already have an account set up, just click the Sign In button, and access your account by typing your email and password.

If you are having trouble creating a new account or registering for classes, we recommend you print the instructions on this screen and follow them as you go through the registration process.

Detailed Instructions for setting up an account & registering:

  1. Click the Sign In button in the upper right hand corner of this screen.
  2. A screen will appear allowing you to select Create a New Account.
  3. Fill in all the information about the Head of Your Household (Not your children at this point). Only the fields marked with an asterisk are required!
  4. Click the Create Profile button
  5. Another window will pop up with your family profile information all filled in. Now you can add a spouse or children.
  6. To add a spouse or children, click Add Member in the upper left hand corner of the screen and fill in the blanks for your children or spouse.
  7. Click the Save Changes button. You now have your Family Profile completed. You can now register for courses.
  8. To register for a course, click the Home button in the upper left hand corner of the screen.
  9. You will now be back at the main online registration page. On the left side of the screen, you will see a link titled Activities, with different Age Categories. Browse for courses according to the categories.
  10. Once you have selected a course, click the Register button.
  11. A screen will appear listing all your family members (head of household, spouse, children).
  12. Select the family member that is registering for the course, and hit Next.
  13. A waiver for the course will appear. An adult should sign the waiver by tying his or her name in the field that says Name, then hit the I agree button.
  14. A screen will pop up confirming what you have done. Hit the Add to Cart button.
  15. Your Cart window will now appear listing all the courses you have signed up for in this session.
  16. If you want to sign up for more courses, select Continue Shopping and repeat steps 8 -15. If you are done shopping and ready to check out, hit the Check Out button.
  17. Select Pay Now
  18. Follow the prompts to pay for your courses using your credit card. Select Review Transaction. Then select Submit Transaction.
  19. At the end of the process, print your receipt.
  20. You are now registered.

If you don’t understand these instructions, or if you are still having difficulties, please contact the Parks and Recreation office for further assistance. Call (215) 643-1600 ext. 3443 between 8:00 a.m. - 4:30 p.m., Monday - Friday.

Registration for those without computer access at home can be made at the Upper Dublin Public Library:

Upper Dublin Public Library
520 Virginia Drive
Fort Washington, PA 19034
215-628-8744

 

Cancellation Policy 

Unless a special cancellation policy is stated, the following will apply:
UDP&R reserves the right to cancel any program, trip or activity due to insufficient registration. A full refund will be issued.

Inclement weather may prompt cancellation. If you are registered, you will receive an email and a phone call. For drop-in or walk-in programs, check our website and Facebook page for updates. Sessions will be rescheduled on another date, if possible.

Cancellations by email, voicemail or by speaking to someone in the UDP&R office are accepted.

If your status in a program changes, contact UDP&R immediately to document the change.
For TICKETS-ONLY SERVICES, refunds are not   possible.

For PROGRAMS, SPECIAL EVENTS AND SPORT & SPECIALTY CAMPS, cancellation more than 10 business days prior to the start results in a full refund minus up to a $10 fee per person per program/event/camp. Cancellation within 6-10 business days prior to the start results in a 75% refund minus $10 fee. Cancellation within 5 or less business days prior to the start can result in no refund.

For X-ZONE & TWINING VALLEY DAY CAMP, cancellation more than 30 days prior to the camp start results in a full refund minus up to a $10 fee per camper per week. Cancellation within 15-29 days prior to the camp start results in a 50% refund minus $10 fee per camper per week. Cancellation within 14 days prior to the camp start can result in no refund.

For TRIPS, cancellation more than 30 days prior to the trip results in a full refund minus a $10 fee per person. Cancellation less than 30 days prior to the trip can result in no refund.

 

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